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Please read these terms carefully before using our website or services
Welcome to the website of Beijing Kunlun Aocheng New Energy Technology Co., Ltd. ("we," "our," "us," or "the Company"). These Terms of Service ("Terms") govern your access to and use of our website located at www.klaclube.com (the "Website") and our products and services (collectively, the "Services").
By accessing or using our Website or Services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our Website or Services.
You may use our Website for lawful purposes and in accordance with these Terms. You agree not to use our Website:
You may not access or use the Website for any purpose other than that for which we make it available. Prohibited activities include, but are not limited to:
We make every effort to display our products and their specifications as accurately as possible on the Website. However, we do not warrant that product descriptions, specifications, or other content on the Website is accurate, complete, reliable, current, or error-free. Product images are for illustrative purposes only and may differ from the actual product.
Pricing information provided on the Website or through quotation requests is for reference only and is subject to change without notice. Final pricing will be confirmed in a formal quotation (Proforma Invoice) issued by our sales team. Prices may vary based on order quantity, product specifications, packaging requirements, and shipping terms.
All orders are subject to our written confirmation and acceptance. A binding contract is formed only when we issue a signed Proforma Invoice or Sales Contract and receive the required deposit or payment as specified. We reserve the right to refuse or cancel any order at our sole discretion.
For OEM/ODM private label orders, additional terms may apply regarding intellectual property, minimum order quantities (MOQ), tooling costs, label design approval, and confidentiality. These terms will be specified in a separate OEM/ODM agreement.
Payment details will be specified in our formal Proforma Invoice. Please always verify payment instructions with our sales team via official channels before making any transfer.
Standard production lead time is 15-25 working days from receipt of deposit and confirmation of all order details (including label artwork, packaging specifications, and product formulations). Actual lead times may vary based on order quantity, product complexity, and current production schedule.
We offer various shipping terms including FOB (Qingdao/Tianjin Port), CIF, CFR, and DDP. Shipping costs and delivery times are estimates and may vary based on destination, shipping method, and customs clearance. We are not responsible for delays caused by customs inspection, port congestion, force majeure, or other circumstances beyond our reasonable control.
Risk of loss or damage to products passes to the buyer upon delivery to the carrier (for FOB/CFR/CIF terms) or upon delivery to the designated destination (for DDP terms), as specified in the Incoterms® 2020 rules.
Our products are manufactured in accordance with ISO 9001 quality management system and meet applicable API, ACEA, ISO, GB, and AGMA standards as specified. Each batch undergoes quality testing in our laboratory before shipment, and a Certificate of Analysis (COA) can be provided upon request.
We warrant that our products will conform to the agreed specifications at the time of shipment. Any quality claims must be submitted in writing within 30 days of receipt of goods, accompanied by supporting evidence (photos, test reports, etc.). Products must be stored in accordance with our storage guidelines to maintain warranty coverage.
To the maximum extent permitted by law, our total liability for any claim arising out of or relating to our products or services shall not exceed the purchase price of the specific product order that gave rise to the claim. In no event shall we be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, revenue, business, or goodwill.
All content on the Website, including but not limited to text, graphics, logos, images, product descriptions, specifications, and software, is the property of Beijing Kunlun Aocheng New Energy Technology Co., Ltd. or its licensors and is protected by Chinese and international copyright, trademark, and other intellectual property laws.
The "Kunlun Aocheng" name, logo, and related trademarks are registered and protected. Unauthorized use, reproduction, or distribution of any content from the Website is strictly prohibited without our prior written consent.
For OEM/ODM orders, intellectual property rights for custom formulations, packaging designs, and brand assets will be governed by a separate agreement between the parties.
Both parties agree to keep confidential all non-public information disclosed in connection with business discussions, including but not limited to product formulations, pricing, customer lists, technical specifications, and business strategies. This obligation survives the termination of any agreement between the parties for a period of three (3) years.
Your use of our Website is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.
We shall not be liable for any failure or delay in performing our obligations under these Terms if such failure or delay is caused by circumstances beyond our reasonable control, including but not limited to natural disasters, war, terrorism, civil unrest, government actions, trade sanctions, pandemics, labor disputes, power outages, transportation disruptions, or shortage of materials. In such events, we will notify you promptly and use reasonable efforts to minimize the impact.
These Terms and any disputes arising out of or relating to them shall be governed by and construed in accordance with the laws of the People's Republic of China, without regard to its conflict of law principles.
Both parties agree to first attempt to resolve any dispute through good-faith negotiation. If the dispute cannot be resolved through negotiation within 30 days, either party may submit the dispute to arbitration.
Any dispute, controversy, or claim arising out of or relating to these Terms, or the breach, termination, or invalidity thereof, shall be submitted to the China International Economic and Trade Arbitration Commission (CIETAC) for arbitration in accordance with its arbitration rules. The seat of arbitration shall be Beijing, China. The arbitral award shall be final and binding upon both parties.
We reserve the right to modify or update these Terms at any time without prior notice. Changes will be effective immediately upon posting on the Website. Your continued use of the Website after any changes constitutes your acceptance of the revised Terms. We encourage you to review these Terms periodically.
If any provision of these Terms is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, the remaining provisions shall continue in full force and effect. The invalid or unenforceable provision shall be deemed modified to the minimum extent necessary to make it valid and enforceable.
No waiver of any provision of these Terms shall be deemed a further or continuing waiver of such provision or any other provision. Our failure to assert any right or provision under these Terms shall not constitute a waiver of such right or provision.
These Terms, together with our Privacy Policy and any separate written agreements between you and the Company, constitute the entire agreement between you and the Company regarding the use of our Website and Services, and supersede all prior or contemporaneous understandings or agreements, whether written or oral.
If you have any questions about these Terms, please contact us at:
Note: These Terms of Service are provided for general informational purposes and do not constitute legal advice. For specific legal questions regarding international trade, contracts, or regulatory compliance, please consult with a qualified legal professional.
